EKON Investments LLC ("EKON CRM," "we," "us," or "our") operates ekoncrm.com. This Privacy Policy explains how we collect, use, and protect your information.
By using our site or subscribing to EKON CRM, you agree to the practices described here.
1. Information We Collect
- Name and email address when you sign up or contact us
- Billing and payment information processed through our payment provider
- Information submitted through our onboarding process
- Communications you send via email or support channels
- Usage data and activity within the platform
We also automatically collect IP address, browser type, pages visited, and referring URLs through standard analytics tools.
2. How We Use Your Information
- Provide, operate, and improve EKON CRM services
- Process your subscription and payments
- Schedule and manage onboarding calls and support
- Send platform updates, billing notices, and announcements
- Respond to support requests
- Send marketing communications (opt out anytime)
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- GoHighLevel — CRM platform powering EKON CRM
- Payment processors — to process your subscription
- Calendly — for scheduling onboarding calls
- Analytics providers — aggregated and anonymized data only
- Legal authorities — if required by law
4. Cookies
We use cookies to improve your experience. You can control cookies through your browser settings.
5. Data Retention
We retain your information as long as necessary to provide services and comply with legal obligations. Request deletion by contacting us below.
6. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications at any time
7. Children's Privacy
EKON CRM is not intended for anyone under 18. We do not knowingly collect information from minors.
8. Third-Party Links
Our platform integrates with GoHighLevel, Calendly, and other third-party services. We are not responsible for their privacy practices.
9. Security
We implement reasonable measures to protect your information. No internet transmission is 100% secure.
10. Changes to This Policy
We may update this policy from time to time. Continued use of our services constitutes acceptance of updates.