Terms of Service – EKON CRM

Legal

Terms of
Service

Last updated: January 1, 2026  ·  EKON Investments LLC  ·  ekoncrm.com

The plain version: Using EKON CRM means you agree to these terms. The for LaunchPad A2P is non-refundable once work begins. Cancel whenever — runs out at end of billing period. Questions? support@ekoncrm.com
01
Acceptance of Terms

By accessing or using EKON CRM, operated by EKON Investments LLC, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.

02
Description of Service

EKON CRM is a white-labeled CRM platform powered by GoHighLevel, built for real estate wholesalers. The platform includes pipeline and contact management, SMS/email/calling automation, AI follow up bots, pre-built workflow templates, seller lead capture tools, the EKON Software Suite (5 tools), reporting dashboards, and optional done-for-you setup and A2P registration.

03
User Accounts
  • Provide accurate information when creating your account
  • Keep your password secure — do not share access with unauthorized users
  • Notify us immediately at support@ekoncrm.com if you suspect unauthorized access
  • Use the platform only for your own business operations
04
Acceptable Use

You are responsible for staying within the law, including TCPA consent requirements, CAN-SPAM compliance, state telemarketing laws, and Do Not Call registries.

You may not use the platform to send spam, harass individuals, scrape contacts illegally, or conduct fraudulent activity. Violations may result in immediate termination.

05
Billing & Payments
  • Standard Plan: $119/mo — billed monthly, done-for-you build · A2P handled · $250 one-time setup fee
  • Enterprise Plan: $250/mo — billed monthly, white-glove build · advanced AI · multi-market · $500 one-time setup fee (includes dual sub-account build) · $100 one-time fee per additional sub-account, no extra monthly cost

Subscriptions renew automatically. Cancel anytime. Access continues through end of billing period.

06
Setup Fee Policy

The one-time setup fee ($250 for Standard, $500 for Enterprise) is non-refundable once onboarding has begun. This covers system build, A2P registration, automation setup, and account preparation. If you cancel before onboarding begins, the fee will be refunded in full.

07
Usage-Based Billing

Your monthly plan covers platform access only. Usage is billed at cost with no markup:

  • SMS: $0.0083 per segment
  • Calling: $0.0166 per minute
  • Email: included at no extra charge

Set usage limits inside the platform to control costs.

08
Cancellation & Refunds

Cancel anytime through your account settings or by emailing support@ekoncrm.com. Access continues through the end of the current billing period. No partial refunds for unused time within a billing cycle. The one-time setup fee is non-refundable once onboarding has begun.

09
A2P & Compliance

EKON CRM handles your A2P brand and campaign registration with carriers as part of onboarding. Approval timelines are controlled by carriers and are not guaranteed by EKON CRM. You are responsible for obtaining proper consent from contacts before sending SMS messages.

A2P registration handled during onboarding remains active for as long as your subscription is active.

10
Intellectual Property

EKON CRM, its branding, and the EKON Software Suite are owned by EKON Investments LLC. You may not resell, sublicense, or white-label the platform without written permission. Your data remains yours — we do not claim ownership of content you create within the platform.

11
Limitation of Liability

EKON Investments LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform. Total liability shall not exceed amounts paid in the 12 months preceding any claim.

12
Governing Law

These Terms are governed by the laws of the United States. Disputes shall be resolved through binding arbitration except where prohibited by applicable law.

13
Changes to These Terms

We may update these Terms from time to time. Continued use of EKON CRM constitutes acceptance of any updates. Material changes will be communicated via email.

Questions?

EKON Investments LLC

Email: support@ekoncrm.com

Website: ekoncrm.com